This privacy policy explains what information Augusta Emergency Plumbers collects when you visit this website or call our line, how it is used and the choices you have.
Information we collect
- When you call: your phone number, name, address and the details of your plumbing problem.
- When you visit the website: basic technical data such as your browser, device, pages viewed and approximate location, collected through cookies and analytics tools.
How we use it
- To send your request to a licensed plumber who can help you
- To contact you about your request
- To improve this website and our service
- To meet legal obligations
Who we share it with
We share your contact details and problem description with the licensed plumbing business that handles your request, so they can reach you and do the work. We use service providers (for example, phone, hosting and analytics providers) that process data on our behalf. We do not sell your personal information.
Calls
Calls may be recorded for quality and training. If a call is recorded, you are told at the start of the call.
Cookies and analytics
This website uses cookies and analytics tools to understand how visitors use it. You can block or delete cookies in your browser settings; the website still works without them.
How long we keep information
We keep information only as long as needed for the purposes above or as required by law.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, unless we must keep it by law. Contact us through the details on our contact page.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows the latest version.